At 19, I got promoted into my first leadership role. I had no training, no mentor, and no manual. I just had a new title and a set of keys.
I made a mess of it. I thought I had to have all the answers. I avoided the hard conversations. I kept piling work onto my own plate because I didn’t trust anyone else to do it right.
That was over 20 years ago. This is the handbook I wish someone had handed me then.